Drops Case Study on Workflow Optimization

This case study details how Drops utilized Worksuite to enhance their management of a diverse freelance talent network, which includes translators, voice talents, proofreaders, and UI translators. Initially, Drops faced challenges with communication and invoicing as they transitioned from an online freelancer platform to direct contractor engagement. The reliance on emails and Google spreadsheets created inefficiencies. The introduction of Worksuite streamlined these processes, allowing for better communication and management. The case study outlines the customization of the Worksuite platform to meet Drops' specific needs, including onboarding and invoicing. It highlights the positive feedback from freelancers regarding the onboarding process and the platform's user-friendliness. Additionally, the case study emphasizes the time savings experienced by Drops, enabling them to manage projects more effectively and scale their translation services. Overall, the implementation of Worksuite significantly improved Drops' workflow and operational efficiency.