Providing Biometric Services to a Large Pharmaceutical Company

This case study outlines the collaboration between Worldwide Flex and a global biopharmaceutical company that required biometric resources to support its portfolio of studies. The biopharmaceutical company sought an alternative to outsourcing, aiming for a scalable solution that could adapt to changing demands. Worldwide Flex provided a customized solution that met both immediate and long-term needs, establishing a partnership based on collaboration and trust. The case study details the challenges faced, including the need for a full-time statistical programmer and the requirement to maintain control over deliverables. It describes the flexible, cross-therapeutic approach designed by Worldwide Flex, which allowed for scalability and seamless collaboration. The partnership expanded significantly over the years, incorporating data management, biostatistics, and programming, ultimately totaling over 130 full-time equivalent resources. The flexible model enabled rapid scalability, and the commitment to team well-being contributed to a high staff retention rate.