Triumph Business Capital Invoice Processing Case Study

This case study outlines the challenges faced by Triumph Business Capital regarding time-consuming manual invoice processing. The company was managing a large volume of invoices daily, which required extensive manual work from five to seven employees for two hours each day. To address these inefficiencies, Triumph implemented Xerox® Robotic Process Automation (RPA) Service, which provided a customized bot that automated the invoice processing tasks overnight. As a result, the time spent on invoice processing was reduced by 96.5%, allowing the workflow to be completed in just 30 minutes per day by one employee. This automation freed up team members to focus on higher-value projects, enhancing overall operational efficiency. The study details how Triumph's choice of Xerox RPA, a turnkey solution, facilitated a significant transformation in their billing processes without the need for additional resources. The implementation of this technology has allowed Triumph to adapt to changing business needs effectively.