Dole Packaged Foods Accounts Payable Automation Case Study

This case study details the collaboration between Dole Packaged Foods and xSuite in automating their accounts payable (AP) processes. Founded in 1851, Dole Packaged Foods faced challenges such as inefficient document discoverability and non-integrated systems that hindered their AP operations. By implementing xSuite's solutions, including invoice automation and order processing, Dole achieved a significant reduction in the average lead time per invoice by over 60%. The case study outlines how Dole formed IT and business teams to work with xSuite, developing a blueprint for the project and integrating the invoice workflow into their existing SAP environment. The use of robotic process automation (RPA) targeted specific manual processes, increasing efficiency and accuracy. Furthermore, the case study mentions the successful rollout of these solutions in the U.S. and Canada, with plans for a worldwide implementation. The partnership with xSuite is highlighted as beneficial, leading to a standardized AP process and improved operational efficiency.