Blain’s Farm & Fleet Employee Scheduling Optimization

This case study details how Blain’s Farm & Fleet, a specialty retailer with 45 locations, implemented Zebra Workcloud Scheduling to enhance employee scheduling and optimize labor forecasting. The previous scheduling system, which was outdated, failed to meet the demands of modern business. The new solution aimed to improve the digital workplace experience for frontline associates and management teams. With the introduction of the Workcloud Scheduling Employee Self-Service app, associates gained mobile access to their schedules, time punches, and time-off requests. This transition resulted in a 7% reduction in labor hours within the first year, which has been sustained since then. Additionally, the company reported improvements in sales per labor hour and wages as a percentage of sales. Blain’s plans to further collaborate with Zebra to leverage upcoming features, including machine learning and AI, to continue enhancing operational efficiency and achieving business goals.