Impact of Intelligent Operations on Transportation and Logistics

This technical report examines the effects of intelligent operations on the transportation and logistics (T&L) sector, particularly focusing on workflow optimization. The report outlines findings from a survey conducted by Oxford Economics and Zebra Technologies involving over 200 T&L decision-makers. It details how organizations that implemented improvements in inventory management and control experienced significant revenue and profit growth, with an average increase of 3.4 percentage points in revenue and 2.2 percentage points in profitability over the last year. The report also highlights the integration of advanced technologies such as AI and automation in enhancing operational efficiency and productivity. Furthermore, it discusses the challenges organizations face in upgrading workflows, including the costs associated with training and integrating new technologies. The findings indicate that organizations that have made meaningful improvements in their workflows are likely to achieve higher employee productivity and better supply chain visibility, ultimately leading to enhanced business outcomes.