Worldwide Rugged Mobile Devices Vendor Assessment 2023

This document is an IDC MarketScape vendor assessment focused on rugged mobile devices for 2023. It outlines the critical role rugged mobile devices play in various enterprise use cases, including barcode scanning, inventory management, and field communication, particularly in hazardous environments. The assessment highlights that 38% of U.S. enterprises currently deploy rugged devices, with an equal percentage planning further investments. Rugged devices are designed for durability, featuring tough exteriors and specialized components, which contribute to their longer deployment life cycles compared to consumer-grade devices. Despite their higher upfront costs, rugged devices can offer a lower total cost of ownership due to their durability and extended usage. The document also discusses challenges faced by rugged device manufacturers, including the need to educate potential customers on the benefits of rugged devices over consumer-grade alternatives. It concludes with insights into the future demand for rugged devices, particularly among frontline workers, as businesses increasingly seek to enhance mobility in their operations.