Home and Community-Based Services Survey Report

This document is a survey report detailing findings from the Ziegler CFO Hotline survey conducted in November 2024, focusing on Home and Community-Based Services (HCBS) among senior living organizations. The survey included nearly 200 organizations, primarily from the not-for-profit sector, with a significant portion offering HCBS. The report outlines the demographics of the respondents, revealing that over 60% provide HCBS, with a notable concentration in the Southern United States. It also discusses the types of services offered, staffing practices, and the reasons organizations chose to implement HCBS. Additionally, the report highlights the challenges faced by these organizations, particularly in staffing and financial management. The findings indicate a growing demand for home-based services and the potential for revenue diversification, while also addressing the complexities and disadvantages associated with providing these services. The report serves as a foundational analysis for organizations considering or currently offering HCBS.