State of the Senior Living Workforce Survey Report

This report presents the findings of the Ziegler CFO Hotline survey conducted in June 2025, focusing on workforce stability within the senior living sector. The survey gathered insights from CFOs across the country regarding challenges in attracting and retaining staff amid rising costs and evolving care demands. It details staffing trends by care level and geographic setting, revealing that single-site organizations generally report lower vacancy rates compared to multi-site and rural organizations, which face critical shortages, particularly for Certified Nursing Assistants (CNAs) and Licensed Practical Nurses (LPNs). The report also discusses turnover rates, indicating that dining staff and CNAs experience the highest turnover across various settings. Additionally, it outlines how organizations are addressing staffing shortages, including strategies such as enhancing workplace culture and offering competitive wages. The findings provide a nuanced look into workforce dynamics, highlighting the impact of staffing issues on operational budgets and the overall care quality in senior living facilities.