N-able Success Story Utilizing Dynatrace Partner Portal

This case study outlines the challenges faced by N-able Private Limited, a system integrator in Sri Lanka, as it operates in a competitive marketplace with tight budgets and economic difficulties exacerbated by the COVID-19 pandemic. The document describes how N-able differentiates itself through a focus on engineering excellence and innovation. It details the partnership with Dynatrace, highlighting the use of the Dynatrace partner portal, which has been integral since 2018. The portal facilitates lead generation, customer information management, deal registration, and access to training resources. N-able's engineers benefit from self-guided training and certification programs that enhance their skills. The case study also presents the positive results of utilizing the portal, including improved credibility and increased sales. Overall, the document illustrates how N-able leverages technology to maintain a competitive edge and deliver quality solutions to its clients.