Zipline is a business intelligence software company based in the United States, founded in 2014. With a workforce of 51 to 200 employees, the company specializes in providing SaaS technology solutions focused on communications and task management for field teams. Zipline's published content includes a guide that addresses the challenges faced by retail IT leaders in implementing innovative technology solutions. This guide outlines essential strategies for selecting effective operations platforms that can enhance IT infrastructure, support digital transformation, and drive operational excellence. Key themes in their documentation emphasize the importance of delivering timely, relevant, and secure data to facilitate better decision-making, as well as the need for ongoing support and training to ensure successful adoption of new platforms. The company aims to assist organizations in optimizing processes, growing revenue, and improving employee and customer satisfaction through its software solutions.