Towson University's Checkout-Free Store Implementation

This document is a case study detailing the implementation of a checkout-free store named Tiger Express at Towson University. The objective was to provide students with late-night food options through an autonomous store that operates 24/7. Towson University partnered with Aramark Collegiate Hospitality and selected Zippin's checkout-free platform to retrofit an existing market. The integration with Atrium Campus allowed students to use their campus IDs for payments, enhancing convenience. The technology employed combines AI, computer vision, and sensor fusion, which automatically charges student accounts upon exiting the store. The report presents observable results, noting that 21% of sales occur during off-hours, significantly increasing accessibility for students. Additionally, it mentions that more than 57% of total sales are made through student accounts. Monthly sales have seen a growth of 35% in the last 30 days compared to the first month of operation, indicating a positive reception among students for this innovative shopping experience.