Summary
This document is a case study detailing the implementation of Zoho Workplace by Belstar Microfinance Limited, a non-banking finance company. The case study outlines the challenges faced by Belstar, including high software subscription costs, complex email management, and lack of local customer support, which hindered productivity. In 2019, the company evaluated various productivity tools and selected Zoho Workplace due to its cost-effectiveness and comprehensive suite of applications. The integration of tools such as Zoho Mail, Zoho WorkDrive, and Zoho Cliq allowed for enhanced collaboration and communication among employees. A significant feature was the ability to automate email ID creation using Zoho Mail's API, which streamlined onboarding processes. The case study also discusses the anticipated benefits and return on investment from utilizing Zoho Workplace, highlighting the company's commitment to optimizing workflows and maximizing efficiency. Overall, the document presents a detailed account of Belstar's transition to Zoho Workplace and its impact on operational efficiency.
