Automox

Overview

Automox is a software company based in the United States, specializing in enterprise resource planning (ERP) solutions. Founded in 2015, the company focuses on automating IT operations to enhance efficiency and visibility for organizations managing numerous endpoints. A case study featuring Gelfand, Rennert & Feldman LLP (GRF), a professional services firm, illustrates Automox's capabilities in streamlining IT processes. GRF faced challenges with manual endpoint management and outdated ticketing systems, which hindered their operational efficiency. By implementing Automox, GRF achieved significant improvements, including real-time insights across 878 endpoints, automated patching, and simplified software installations. The integration of Automox with GRF’s cloud-based ticketing system allowed for enhanced workflow coordination and reduced manual follow-up. The case study highlights the effectiveness of Automox's automation tools, such as Worklets™, which enabled rapid remediation and targeted software deployments, ultimately improving communication and issue resolution within GRF's IT team. Automox's solutions aim to address the complexities of IT management, particularly in environments with a high number of remote devices.

Industry