Case Study on Automox Implementation at Tractor and Equipment

This case study details the implementation of Automox by Tractor and Equipment to enhance their IT operations and patch management processes. The objective was to address challenges faced with previous tools like System Center Configuration Manager (SCCM) and Windows Server Update Services (WSUS), which resulted in inefficient patching and visibility issues, especially for idle or remote devices. The study outlines how Automox was deployed quickly, allowing the IT team to manage over 690 endpoints effectively. Key outcomes included a 50% reduction in patching time, improved visibility, and the ability to automate tasks, which freed up the team to focus on strategic priorities. The use of group-based patching and real-time dashboards provided better control and reporting clarity, transforming decision-making processes. Overall, the case study illustrates the benefits of transitioning to a unified cloud-native solution for endpoint management.