AI Survey Report on Workforce Responses to Generative AI

This report presents findings from a study commissioned by Betterworks, which surveyed over 1,000 employees across more than 20 industries in the United States regarding their perceptions and usage of generative AI (GenAI) in the workplace. The objective of the study was to understand employee sentiments about the opportunities and risks associated with GenAI technology. Key themes include the urgency for organizations to enable structured use of GenAI, the belief among employees that AI can enhance diversity, equity, and inclusion (DEI) in HR processes, and the mixed feelings regarding job security as AI becomes more integrated into work practices. The report outlines that a significant portion of employees are already using GenAI, often without formal company policies, and highlights the need for clearer communication from HR regarding AI's implications on their roles. The findings emphasize the importance of transparency and guidelines to mitigate concerns about bias and the impact of AI on job security.