UNCLAIMED
Consist
Overview
Consist is a German company founded in 1983, operating within the Consumer Services industry, specifically focusing on repair services. With an employee size ranging from 201 to 500, the company reported a revenue of approximately 12.87 million USD. Consist has developed a digital communication platform known as Glassix, which enhances customer service capabilities for various clients, including notable brands like Estée Lauder. The platform facilitates an omnichannel approach, allowing businesses to engage with customers through multiple digital channels such as WhatsApp, email, and social media. A recent case study highlights how Estée Lauder has utilized Glassix to streamline its service center operations, effectively managing inquiries from a diverse customer base, including consumers and professionals in the beauty industry. This case exemplifies Consist's commitment to providing efficient and professional service through innovative digital solutions. Overall, the company's expertise lies in integrating technology with customer service to meet the evolving needs of its clients in the repair services sector.