Crisis Housing First Final Evaluation Report

This document is a final evaluation report on the Crisis Housing First initiative in London and Newcastle. The report outlines the operational delivery of the Housing First model, which aims to provide stable housing for individuals with a history of homelessness and multiple support needs. The evaluation, conducted from January 2021 to June 2023 in London and from August 2021 to December 2023 in Newcastle, involved a comprehensive review of policy, case management data, and interviews with various stakeholders. The report details the housing outcomes achieved, including tenancy sustainment rates and challenges faced in accessing suitable housing. It also discusses the support provided to members, emphasizing the importance of a flexible, person-centered approach. Additionally, the report evaluates the cost-effectiveness of the program and its implications for future local authority commissioning. Key messages and recommendations for Crisis are included to enhance the effectiveness of the Housing First model moving forward.