NDC Adoption Practical Guide for Travel Agencies

This guide presents an overview of the New Distribution Capability (NDC) and its implications for online travel and corporate agencies. It outlines the transformation in airline retailing driven by NDC, which allows airlines to offer personalized and differentiated services directly to travel agencies. The document details the challenges and benefits associated with NDC adoption for Travel Management Companies (TMCs), Online Booking Tools (OBTs), and Online Travel Agencies (OTAs). It also provides a technology framework for integrating NDC into existing systems and discusses various distribution models, including traditional and NDC flight distribution. The guide emphasizes the importance of understanding NDC's record structure and its operational impact on post-ticketing processes. This is the first part of a two-part series, with the second part focusing on the operational capabilities of NDC and its differences from traditional systems. The guide serves as a foundational resource for agencies planning their NDC adoption journey.