Dataprise

Overview

Dataprise is a business services company based in the United States, specializing in custom software and IT services, as well as general corporate services. Founded in 1995, the company employs between 201 and 500 individuals and has reported revenue of approximately $121.9 million. Dataprise's expertise is reflected in its published whitepaper, "Maximizing the Value from your IT Help Desk Partner," which discusses strategies for optimizing IT service desks. The document emphasizes the importance of evaluating service desk performance beyond standard service level agreements (SLAs) and highlights the need for strong technical and interpersonal skills among help desk staff. It also notes that Dataprise engineers are HIPAA-certified, enabling them to work with healthcare professionals while adhering to compliance regulations. The whitepaper advocates for effective communication within organizations to better understand internal objectives and improve service desk efficiency, ultimately aiming to enhance return on investment for businesses that partner with IT service providers.

Industry