Comprehensive Checklist for Evaluating Managed Service Providers

This document is a checklist designed to assist in evaluating Managed Service Providers (MSPs). It outlines a series of steps to help users make informed decisions regarding their MSP needs. The first step involves reviewing the checklist to familiarize oneself with the criteria related to MSP services and capabilities. Users are instructed to evaluate each criterion by marking 'Yes' or 'No' based on whether the MSP meets the requirements. The checklist includes sections on assessing support capabilities, service-level agreements, credentials, security measures, and cloud migration support. After completing the evaluation, users are guided to calculate their scores, which will help in comparing different MSP options. The document also provides next steps for users to consider after the evaluation, including reviewing results, prioritizing criteria, conducting additional research, and engaging in communication with potential MSPs. Overall, this checklist serves as a structured approach to selecting the right MSP for specific business needs.