Elcom Technology

Overview

Elcom Technology is an Australian company founded in 1996, specializing in custom software and IT services within the business services sector. With a workforce of 51 to 200 employees, the company focuses on delivering tailored solutions in various fields, including consumer services, information technology, and food and beverage services. Elcom is recognized for its content management system (CMS) platform, which aims to enhance digital presence for organizations. A notable case study highlights Elcom's collaboration with One Door Mental Health, where the company provided support in redesigning their website to improve user experience and accessibility. The project involved simplifying navigation and categorizing services to better meet the needs of clients, particularly those less familiar with technology. Elcom's commitment to customer service is evident in their responsive support structure, which includes account management and training to ensure effective use of their platform. The company continues to focus on future-proofing solutions for its clients, emphasizing the importance of user-friendly design and operational continuity.

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