One Door Mental Health Website Redesign Overview

This document is a case study detailing the redesign of the One Door Mental Health website, which was originally launched six years ago on the Elcom Platform. The primary objective of the redesign was to enhance user navigation and accessibility, transitioning from a brochure-like format to a more user-friendly classified style. The previous design featured over 93 links on the landing page, making it cumbersome for users, especially those less tech-savvy. The new website allows visitors to filter services according to their needs, simplifying the process of finding appropriate support. Key features include a refined taxonomy, improved search capabilities, and streamlined lead generation processes. The redesign aims to facilitate better engagement with users and improve overall management of the site. The document outlines the challenges faced, the collaborative efforts between One Door and Elcom, and the benefits of the new design, which includes intuitive navigation and easy access to resources for both users and clinicians.