Vanderbilt University Service Recognition Awards Case Study

This case study details the initiative undertaken by Vanderbilt University to enhance its tradition of recognizing significant achievements through service recognition awards. The university aimed to streamline the process of providing these awards across various departments, ensuring that each recipient received a high-quality and meaningful recognition item while maintaining cost efficiency. Follett collaborated with multiple departments to understand their specific goals for recognition chairs and developed a curated selection tailored to Vanderbilt's unique needs. The program offered competitive pricing and personalization options for recipients, along with a dedicated custom chair order form to facilitate a seamless ordering process through an online portal. The results of this initiative strengthened Vanderbilt's culture of recognition by providing a consistent way to honor service milestones, improving the overall experience for departments and ensuring timely fulfillment of orders. The success of this program underscored Follett's ability to deliver tailored solutions that align with the university's values and traditions.