Follett operates within the Retail industry, specifically focusing on record, video, and book stores. Founded in 1873 and based in the United States, the company employs between 1,001 and 5,000 individuals and generates significant revenue, reported at approximately $2.8 billion. The company’s published documents primarily consist of case studies that highlight various initiatives and partnerships, particularly in educational settings. The available metadata indicates that these case studies involve collaborations with universities, showcasing events such as football parties and homecoming celebrations, as well as service recognition programs at institutions like the University of Georgia, the University of Texas at El Paso, and Vanderbilt University. These documents suggest a focus on community engagement and support for educational institutions, reflecting Follett's commitment to enhancing the student experience through tailored services and products. The case study format emphasizes practical applications and outcomes of Follett's offerings in academic environments, underscoring the company's role in the broader educational landscape.