Futr

Overview

Futr is a software company based in the United Kingdom, founded in 2017, that specializes in developing AI-driven communication solutions for educational institutions. The company’s primary offering includes a multilingual live chat and chatbot technology designed to enhance the student engagement process, particularly during university admissions and clearing periods. Notably, Futr's technology has been implemented at the University of Aberdeen, where it facilitated immediate and accessible support for prospective students globally. The solution allows for real-time engagement, enabling agents to handle multiple inquiries simultaneously while providing responses in over 140 languages. This approach not only improves the efficiency of the admissions process but also significantly reduces wait times and enhances user satisfaction. The company emphasizes its capability to streamline communication and decision-making for educational institutions, thereby supporting their goals of improving accessibility and engagement for a diverse applicant base. With a small team of 11-50 employees, Futr is positioned within the software industry to address the evolving needs of higher education institutions.

Industry