InMoment
JAX Tyres & Auto Customer Experience Transformation
Pages
3
Time to read
4 mins
Publication
Language
English
Summary
Discover how JAX Tyres & Auto enhanced productivity and customer engagement through InMoment's online reputation management software. With a 50% increase in productivity and response times reduced from 15 minutes to just 15 seconds, JAX has redefined customer service in the tyre industry. Learn about their journey towards improved efficiency, cost reduction, and personalized customer interactions that led to two Best CX Transformation awards.
