Implementation of SHOPcloud360 for E/D/E Members

This document is a case study detailing the implementation of the SHOPcloud360 e-commerce platform for E/D/E members in the industrial supply sector. It outlines the challenges faced by E/D/E, including the need for a centralized, scalable e-commerce platform, integration with various ERP and procurement systems, and ensuring a user-friendly experience for extensive product catalogs. The solution involved the deployment of the Intershop Commerce Platform, which features a composable commerce architecture and advanced AI tools like SPARQUE.AI. The case study describes the collaborative development process with key wholesalers, the agile approach taken, and the successful rollout of the platform. It highlights the platform's capabilities, including AI-powered personalization, centralized data management, and optimized purchasing workflows. The document also features customer stories from early adopters who experienced significant improvements in their digital transformation efforts. Overall, it emphasizes the strategic partnership between E/D/E and Intershop in driving innovation within the industrial supply sector.