Summary
This report presents findings from a nationwide KeyTrak survey conducted in 2022 and 2024, focusing on access control technologies in multifamily properties. It outlines the current usage of traditional keys and smart locks among multifamily professionals, revealing that 76 percent still rely exclusively on traditional keys, a significant increase from 61 percent in 2022. The report details three common approaches to access control: traditional keys, smart locks, and a hybrid method, with the latter's usage declining. It also discusses the motivations behind adopting smart locks, primarily for operational convenience rather than security, and highlights the operational challenges associated with smart locks, such as dead batteries and software malfunctions. The report concludes that traditional keys remain essential for various property functions, emphasizing the need for effective management strategies regardless of the access control method employed.
