KeyTrak is a company based in the United States that operates within the Business Services sector, specifically focusing on custom software and IT services related to security and access management. Founded in 1987, KeyTrak has developed expertise in key and access control technologies, particularly for the multifamily property market. A recent survey conducted by the company in 2022 and again in 2024 highlights the evolving landscape of access management, revealing that a significant majority of properties continue to rely on traditional keys, with 76% of respondents indicating this preference. The survey also noted a decline in the adoption of smart locks, with only 7% of properties using them exclusively, suggesting that operational realities are influencing property managers' decisions more than technological trends. The findings indicate that while smart locks are seen as convenient, concerns about security and operational challenges persist, with many professionals prioritizing traditional methods for managing access. KeyTrak's insights into these trends reflect its commitment to understanding and addressing the needs of its clients in the security and access management space.