Trends in Multifamily Access Control Technologies

This report presents findings from a nationwide KeyTrak survey conducted in 2022 and 2024, focusing on access control technologies in multifamily properties. The survey reveals that while key and access control technologies have evolved, traditional keys remain the predominant choice among multifamily professionals, with 76% using them exclusively, a notable increase from 61% in 2022. The report outlines three approaches to access control: traditional keys, smart locks, and a hybrid method, with a significant decline in the hybrid approach. The survey also highlights operational challenges faced by property managers, including issues with smart lock technology, such as programming difficulties and battery failures. The report emphasizes the importance of evaluating security priorities, resident demographics, budget constraints, and operational goals when selecting access control solutions. It concludes that while technology continues to advance, traditional locks and keys will likely remain integral to multifamily security strategies.