City of Annapolis Personnel Management Transformation

This case study outlines the transformation of personnel management in the City of Annapolis through the implementation of NEOGOV Core HR. The previous system relied on paper forms and manual entry, which led to data entry errors and inefficiencies. Employees were unable to update their own information, necessitating HR intervention for every change. With limited resources, the city required a user-friendly solution that minimized backend workload. NEOGOV Core HR allows employees to enter their own personnel updates, which automatically triggers a review and approval process by supervisors, thereby reducing errors. The system features an intuitive interface with built-in tool tips, enhancing usability for employees. This self-service capability has significantly decreased the workload for HR and IT teams, allowing them to focus on more strategic tasks. The case study emphasizes the importance of seamless workflows and the need for effective personnel management solutions in smaller city administrations.