Town of Mountain Village HRIS Transition Report

This report details the transition of the Town of Mountain Village from a private sector HRIS to a public sector HRIS designed specifically for government operations. The previous HRIS posed challenges such as delayed tech support, with response times exceeding two weeks, which hindered workflow. Additionally, the prior system did not facilitate the tracking of essential employee data, forcing the town to manage information on paper and in multiple locations. The new HRIS from NEOGOV has proven to be intuitive, significantly reducing the need for tech support and allowing for timely completion of tasks. The system offers an all-in-one solution where custom fields can be added to employee profiles, consolidating data storage and eliminating duplicate entries. This transition has resulted in fewer workarounds, enhancing operational efficiency within the town's human resources department.