Onboarding Packages for Software Subscription Agreements

This document is a guide detailing various onboarding packages available for Software Subscription Agreements (SSAs). It outlines the scope of activities included in each package, categorized by the type of service and the number of hours allocated. The onboarding packages cover a range of services such as CMS/Commerce onboarding, SaaS CMS, product recommendations, content intelligence, and more. Each package includes online training programs, access to Optimizely Academy, program management from kickoff to go-live deployment, and regular status calls throughout the onboarding process. Additionally, the guide specifies the support provided, including best practice guidance, relationship management, and post-go-live support. The document emphasizes the importance of stakeholder alignment and detailed project planning to ensure successful onboarding and implementation of the software solutions offered.