USPS Business Customer Gateway Account Setup Guide

This guide provides detailed instructions for creating and managing a USPS Business Customer Gateway (BCG) account. It outlines the steps necessary to sign up for an account, including the requirement to know the Customer Reference ID (CRID) associated with the organization. The guide explains the role of the Business Service Administrator (BSA) and the process for granting access to additional users within the organization. It also includes troubleshooting tips for common login issues and guidance on verifying the address format associated with the BCG account. Furthermore, the document defines key terms such as CRID and Mailer ID (MID), and explains how to check the status of service requests and ask questions about specific service requests through the BCG account. Overall, the guide serves as a comprehensive resource for users seeking to navigate the USPS BCG platform effectively.