ServiceNow Architecture Considerations for Critical Information Protection

This white paper outlines how the ServiceNow AI Platform can assist registered entities in the United States in meeting various regulations related to technology, cybersecurity, safety, and privacy. It emphasizes the importance of compliance with these regulations for maintaining the reliability and security of technology infrastructure and critical assets. The document details the rigorous compliance requirements that registered entities must adhere to, particularly in highly regulated sectors such as energy and nuclear facilities. It provides an overview of the North American Electric Reliability Corporation Critical Infrastructure Protection (NERC CIP) standards, which mandate cybersecurity requirements for the bulk power system. Additionally, it discusses regulations from the Nuclear Regulatory Commission (NRC) and the Transportation Security Administration (TSA) that govern nuclear facilities and pipeline infrastructure, respectively. The white paper serves as a comprehensive guide for understanding the regulatory landscape and the necessary compliance measures for registered entities.