ServiceNow Enterprise Architecture Management Framework

This document is a guide that outlines the ServiceNow Enterprise Architecture (EA) framework, which connects business, technology, processes, and people to facilitate organizational transformation. It describes how EA provides a comprehensive approach to understanding the various elements within an organization, enabling leaders to simplify operations, reduce costs, and enhance productivity. The guide details the capabilities of ServiceNow EA, including enterprise modeling, visualization, and alignment with business strategies. It emphasizes the importance of collaboration across business areas and the integration of technology with organizational goals. The document also discusses how ServiceNow EA supports continuous optimization of enterprise architecture, allowing organizations to manage current environments while planning for future states. Additionally, it highlights the role of ServiceNow EA in improving governance, reducing risks, and ensuring compliance, ultimately positioning enterprises for growth in a rapidly changing landscape.