ServiceNow
Vulnerability Response Health Dashboard Maintenance Guide
Pages
48
Time to read
9 mins
Publication
Language
English
Pages
48
Time to read
9 mins
Publication
Language
English
This guide outlines the processes and practices necessary for maintaining the Vulnerability Response (VR) Health Dashboard and associated data. It describes the importance of ongoing data practices for ensuring the performance of VR applications. The document provides detailed instructions on managing various data tables, including the deletion and archiving of stale Vulnerable Items. It emphasizes the need for regular assessments of configurations, auto-delete rules, and CI lookup rules to maintain optimal system health. Additionally, it discusses the roles required for accessing specific metrics within the VR Health Dashboard, such as overall health, configuration, implementation, integration, and performance metrics. The guide also includes recommendations for data maintenance, ensuring that the VR application remains performant and compliant with organizational policies. Overall, it serves as a comprehensive resource for VR administrators and support personnel to enhance the effectiveness of vulnerability management practices.