SHIFT Inc. Case Study on SolarWinds Monitoring Solutions

This case study details the implementation of SolarWinds Network Performance Monitor and Server & Application Monitor by SHIFT Inc., a leading software testing company in Japan. SHIFT faced challenges in monitoring their IT systems due to rapid business expansion, including difficulties in identifying network and server issues promptly. The company monitored over 700 servers and network devices, as well as more than 50 SaaS and internal applications. They required a monitoring solution that could provide comprehensive observability, including dead/alive device monitoring, traffic status, and detailed resource monitoring. After evaluating various solutions, SHIFT chose SolarWinds for its ease of use, ability to monitor cloud services, and support for trend analysis. The implementation resulted in significant operational improvements, allowing for quicker identification of service outages and better communication with management regarding IT issues. The case study illustrates the effectiveness of SolarWinds in enhancing SHIFT's IT operations and monitoring capabilities.