Mobility Challenges in Technology Transformation

This report is focused on assessing the current state of the mobility industry as of 2023. It provides detailed insights based on research conducted with 3,650 respondents across various countries including the U.S., Canada, Mexico, UK, Germany, France, Sweden, Netherlands, and Australia. The key objective is to uncover how IT professionals are utilizing mobile devices within their organizations, the measurement of business mobility performance, and the tools currently in use. The research identifies significant challenges faced by organizations, such as the need for better operational intelligence, with 91% of organizations using Mobile Device Management (MDM) or Enterprise Mobility Management (EMM) solutions yet struggling to receive adequate data diagnostics. The report also discusses the concerns surrounding mobile device security, including data leaks and malware risks, and highlights the necessity for improved visibility and management of mobile devices and printers to enhance organizational productivity. Moreover, the study reveals that a substantial percentage of organizations are seeking better tools to preemptively address mobility issues.