SOTI is a Canadian software company founded in 1995, specializing in enterprise resource planning (ERP) software. With a workforce of 1,001 to 5,000 employees, the company reported a revenue of approximately $357 million. SOTI's published documents indicate a focus on digital transformation across various industries, particularly in healthcare and retail. Their analytical reports explore consumer demand for enhanced digital experiences, emphasizing the integration of technology to improve operational efficiency and customer satisfaction. For instance, one report addresses the challenges faced by the retail sector, highlighting issues related to in-store device management and consumer experiences with technology, such as self-serve checkouts and handheld devices. Another report examines the implications of digital advancements in healthcare, analyzing how these changes can impact service delivery and patient outcomes. Through these insights, SOTI aims to provide a comprehensive understanding of the evolving landscape of digital transformation and its effects on various sectors.