Planmeca Implements Xactly CRM Accelerator for Compensation Management

This case study details Planmeca's implementation of Xactly CRM Accelerator to enhance its incentive compensation management. Founded in 1971, Planmeca is a leader in the dental industry, utilizing advanced technology in its operations. The case study outlines the challenges faced by Chris Hyerdall, the Manager of Business Applications and IT, with previous compensation management software. The decision to switch to CRM Accelerator was driven by its robust features and seamless integration with Salesforce. The implementation has led to improved commission accuracy, with a reported reduction in errors by 15-20%. Additionally, the integration has streamlined day-to-day operations, allowing sales representatives to access all relevant information directly within Salesforce. The case study highlights the benefits of enhanced quota tracking, improved data accessibility, and increased productivity among sales teams. Overall, the implementation of CRM Accelerator has significantly improved the efficiency and reliability of Planmeca's compensation management processes.