Unified Store Performance Analytics for Retail

This document is a case study detailing a project undertaken by XTIVIA to enhance store performance analytics for a prominent retail apparel chain. The client, with over 1,500 stores across the US and Canada, aimed to create a comprehensive 360-degree view of critical metrics related to transaction performance, order fulfillment, workforce data, and sales insights. The project involved consolidating disparate data sources, addressing data quality issues, and integrating external datasets such as weather and traffic data. XTIVIA implemented a cutting-edge technical solution that included data profiling, seamless API integration, and KPI standardization. The results of the project included enhanced visibility of store performance metrics, improved customer satisfaction through reduced waiting times, optimized forecasting, and better inventory management. This case study illustrates the transformative impact of advanced data analytics on retail operations, enabling the client to leverage data for strategic decision-making and operational efficiency.