Xtivia is a United States-based company operating in the Business Services industry, specifically focusing on custom software and IT services. Founded in 1992, the company has grown to employ between 201 and 500 individuals, generating significant revenue. Xtivia's expertise is highlighted in a case study involving a leading auto insurance provider that specializes in non-standard auto insurance policies. The client faced challenges with their internal quoting system, which was used by independent agents to generate quotes. This system resulted in financial losses due to unconverted quotes. To address these inefficiencies, Xtivia implemented a scalable solution utilizing Service-Oriented Architecture (SOA) and Complex Event Processing (CEP). The solution automated the agent chargeback process, enhancing operational efficiency and transparency by managing data and applying business rules effectively. This case study exemplifies Xtivia's capability to deliver tailored technological solutions that address specific client needs within the insurance sector.