Alemba is a UK-based company operating within the Business Services sector, specifically focusing on computer software solutions. Founded in 2007, Alemba has developed expertise in IT Service Management (ITSM) through its flagship product, Alemba Service Manager. This solution is designed to help organizations implement ITIL best practices and improve service delivery by providing visibility into IT operations and enabling automated, auditable processes. Alemba's case studies, such as those involving St. Helens Council and Frimley Health, illustrate the company's commitment to enhancing IT service delivery in public sector and healthcare environments. The St. Helens case highlights how Alemba Service Manager has transformed IT services by aligning them with international standards, resulting in improved operational efficiency and support for over 180,000 residents. Alemba's documentation emphasizes its role in facilitating continuous improvement and value in IT services, catering to various sectors that require robust ITSM solutions. The company employs between 51 and 200 staff and has reported a revenue of approximately $30 million.