Fluent Commerce

Overview

Fluent Commerce is an Australian software company founded in 2008, specializing in customer relationship management (CRM) software. With a workforce of 51 to 200 employees, the company focuses on providing solutions that enhance inventory management and order fulfillment processes for retailers. A notable case study highlights Fluent Commerce's collaboration with the ALDO Group, a multinational retailer, to improve its operational efficiency by unifying inventory data and optimizing fulfillment from store inventory. This partnership aimed to address the growing consumer demand for better delivery speed, fulfillment accuracy, and inventory transparency, particularly in an omnichannel retail environment. Fluent Commerce's solutions enabled ALDO Group to achieve near real-time inventory visibility and enhance its order allocation processes, ensuring a more effective management of over one million stock-keeping units across numerous locations. The company’s expertise lies in integrating technology to streamline retail operations, thereby improving the overall customer experience in a rapidly evolving market landscape.

Industry