Nortal is a global strategic innovation and technology company based in Estonia, specializing in custom software and IT services. Founded in 2000, the company has grown to employ between 1,001 and 5,000 individuals and reported revenue of approximately $418 million. Nortal serves a diverse clientele that includes governments, healthcare institutions, leading businesses, and Fortune 500 companies. The company's expertise is evident in its focus on enhancing public sector capabilities through technology, particularly in the realm of artificial intelligence (AI). A recent publication titled "AI in GovTech: what works, what fails, and why" discusses the challenges and opportunities associated with AI deployment in government settings. The report emphasizes the importance of developing AI solutions that address real public sector needs, advocating for AI-ready digital infrastructures that support scalability and collaboration. Nortal's work aims to facilitate the transformation of public services, optimize resource allocation, and ensure the sustainability of AI initiatives within the public sector.