ESO

Overview

ESO is a business services company based in the United States, specializing in custom software and IT services for emergency medical services (EMS) and fire departments. Founded in 2004, ESO provides data-driven solutions aimed at enhancing operational efficiency and community health outcomes. The company’s published documents highlight its focus on innovative technologies, such as computer-aided dispatch (CAD) systems, which improve response times and streamline the dispatch process for emergency services. ESO also develops analytical reports, including the ESO Fire Index, which serves as a benchmarking tool for fire departments, enabling them to assess performance metrics and identify areas for improvement. Their content emphasizes the importance of data analysis in decision-making and community risk reduction, advocating for collaboration between fire departments and healthcare partners to enhance service delivery. With a workforce of 501 to 1,000 employees and reported revenue of approximately $248 million, ESO positions itself as a significant player in the business services industry, particularly in the realm of public safety and emergency response solutions.

Industry